Trac: Ticket Workflow > Testing > Documentation > Translation

Today I would like to share the ticket workflow, we use in most of our trac environments.

Trac's basic workflow is extended by testing, documentation and translation:

Here is the configuration for the conf/trac.ini:

[ticket-workflow]
# AT ALL STAGES
leave = * -> *
leave.default = 1
leave.operations = leave_status

reassign = accepted, testing, documentation, translation -> *
reassign.name = reassign
reassign.operations = set_owner
reassign.permissions = TICKET_MODIFY


# HANDLE DISCARD
discard = new, accepted -> discarded
discard.operations = set_resolution
discard.permissions = TICKET_MODIFY
restore = discarded -> accepted
restore.operations = del_resolution
restore.permissions = TICKET_MODIFY


# WORKFLOW
accept = new -> accepted
accept.operations = set_owner_to_self
accept.permissions = TICKET_MODIFY

resolve = accepted -> testing
resolve.operations = set_resolution
resolve.set_resolution = fixed
resolve.permissions = TICKET_MODIFY

testPassed = testing -> documentation
testPassed.name = Test passed
testPassed.permissions = TICKET_MODIFY

documentationDone = documentation -> translation
documentationDone.name = Documentation updated
documentationDone.permissions = TICKET_MODIFY

translationDone = translation -> closed
translationDone.name = Translation updated
translationDone.permissions = TICKET_MODIFY

closeNoDT = testing -> closed
closeNoDT.name = Test passed (no documentation, no translation)
closeNoDT.permissions = TICKET_MODIFY

closeNoT = documentation -> closed
closeNoT.name = Documentation updated (no translation)
closeNoT.permissions = TICKET_MODIFY

closeNoD = testing -> translation
closeNoD.name = Test passed (no documentation)
closeNoD.permissions = TICKET_MODIFY

reopen = documentation, translation, closed -> accepted
reopen.operations = del_resolution
reopen.permissions = TICKET_CREATE

testFailed = testing -> accepted
testFailed.name = Test failed
testFailed.operations = del_resolution
testFailed.permissions = TICKET_CREATE

You can find the docs with more information how to customize your ticket workflow here.